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Nextiva Call Center

It Doesn't Need to be Complicated to Call Up Your Call Center

Call Center Manage-communications

Utilize a flexible staffing structure

Nextiva's management system allows you to monitor and modify your employees' communication, regardless of where they are located.

  • Maintain efficient staffing so your customers don't remain on hold

  • Provide automated call back and responses to your incoming callers

  • Increase your first call resolution through advanced call routing options

Call Center Supervisor Guide

Experience dramatic cost savings

With minimal upfront costs and flexible pricing, companies of any size experience dramatic cost savings with call center phone service in the cloud.

  • Use your existing devices to reduce office hardware requirements
  • Blend your on premise and virtual agents to minimize rent expenses
  • Nextiva's hosted call centers don't require complex equipment
Call Center Reference Sheet